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Business as a Service (BaaS) with Agentic AI Tools

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Business as a Service

BaaS is a business process outsourcing method that utilizes a combination of cloud technologies for process management. BaaS describes a method of cloud-based business process outsourcing (BPO) that is available at flexible pricing models that are subscription or consumption-based. Vast Edge enhances this model with Agentic AI tools that automate process monitoring, optimize workflows, and provide real-time decision support across business units.

The next step in the evolution of cloud computing is to move a business vertical or an entire business division into the cloud, in the form of Business-as-a-Service (BaaS). It's the service that will be provided to the consumer in the form of an integrated set of transactional and collaborative activities to accomplish a specific organizational goal. Comprehensive business services (offered as SaaS) will be orchestrated (as BPaaS), managed and monitored (as MaaS), run (as PaaS), and hosted (as IaaS) – all in the cloud.
By embedding Agentic AI tools into BaaS, Vast Edge makes it easier to configure end-to-end business processes, detect bottlenecks, and auto-adjust resource usage across SaaS, PaaS, and IaaS layers.

This concept of Business as a Service will allow end-users and partners to remotely run and monitor entire business verticals in the cloud and allow CXOs to focus on their core businesses instead. NorthStar is one such example.

Using BaaS, vendors will not only host the software solution on their infrastructure on behalf of an organization but also take part in managing the business, to ensure goals are met. BaaS will bring together the architectural, modeling, technical, design, planning, and monitoring templates and competencies necessary to allow an enterprise to quickly deliver low-cost, scalable, and reliable business solutions to its customers. Additionally, BaaS will allow CXOs to accomplish specific organizational goals and jumpstart their businesses by providing relevant tools, operating models, SLAs, and integrated sets of transactional and collaborative activities.

Agentic AI modules further support CXOs by providing adaptive strategies, predictive insights, and automation templates to speed up decision-making and reduce manual oversight.

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How Vast Edge helps with adopting BaaS model to various departments in businesses?

BaaS brings the following benefits:

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Speed

Business vendor experience and complex, knowledge-based work to deliver the best business results, fast.
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Strategic Goal Focus

Greater efficiencies and innovative business capabilities by combining platforms, applications, infrastructure and knowledge processes.
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Scalability/Elasticity

Service availability to other companies with shared costs and shared risk options.
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Reliability/Repeatability

Process learning, improvement and automation internally and externally.
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Cost Flexibility

No capital investment with a subscription pricing model.
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Analytics

Performance, efficiency and cost improvement reports.
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Adaptability/Agility

Add on innovation from third parties to enterprise business processes.
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Collaboration

Improved communication between business and IT.
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Monitoring and Accountability

Real-time monitoring and management of business processes.

What we offer?

Vast Edge has established itself as a trailblazer in guiding businesses towards process optimization and unlocking capital-saving opportunities through the implementation of secure enterprise networks. Our commitment to excellence drives us to deliver advanced networking and web technology solutions to clients worldwide.

At Vast Edge, we pride ourselves on our strategic partnerships with industry-leading technology experts and vendors, including NetSuite, Oracle, IBM, Microsoft, and Symantec. These partnerships enable us to leverage the latest advancements and best practices in the field, ensuring that our clients receive solutions that are not only innovative but also tailored to meet their specific needs and challenges.

By harnessing our expertise and leveraging the latest technologies, we empower businesses to streamline their operations, enhance efficiency, and drive sustainable growth. Whether it's optimizing workflows, enhancing cybersecurity measures, or leveraging cloud solutions, Vast Edge is dedicated to helping our clients achieve their objectives and stay ahead in today's dynamic business landscape.


Azure Dynamics BaaS


Azure Dynamics business process workflow enables enterprises to handle customer service requests and get approval for an invoice before submitting an order. Leveraging sales methodologies assists them to achieve better results and indicate the situation of their business. The Dynamics of business process flows enable new staff to get up-to-speed quickly and avoid mistakes that hamper customer satisfaction.
The Simple Compare Process Flows of Dynamics automates business logic and streamlines data entry. Leveraging It, Vast Edge orchestrates companies and vendors to save time, reduce training costs, and increase user adoption.


Benefits

1. Enhances business flow and ties the records together for up to five different entities.
2. Provides 10 active business process flows per entity to leverage appropriate processes for different situations.
3. Security roles in process flows allow customers to see and use it securely.
4. Limits for the number of processes, stages, and steps can be added.
5. Call-on-demand configuration by dragging the workflow component to the process stage or the Global Workflows section.



NetSuite BaaS


NetSuite Workflow Engine automates the approval process on transactions, validates the information and user activities, and allows seamless flow to happen between stages. It tracks every stage in workflow preventing manual processes and builds custom business processes on unique business needs. The Suite Flow Engine deployed by Vast Edge configures a point-and-click graphical interface with templates JEBA, POBA, and SOBA to customize the workflow. A typical NetSuite workflow configuration by Vast Edge includes steps like-

1. Professional Trip: Professional Trip: Here, Vast Edge deploys NetSuite irrespective of the standard workflow and customizes it to fit your requirements. The cloud-based ERP system is also customized with the workflow to meet your business requirements.

2.Workflow States: The building blocks of workflows include specific actions and are connected to other states by transitions.

3.Workflow Transitions: Between states of the business process, transitions define conditions and trigger condition options for the most accurate process possible.

4.Workflow Actions: Create actions that will allow steps to execute a command.


Salesforce BaaS


Salesforce business workflow effectively manages customer inquiry emails, delivers better user interaction, and rectifies small operational issues. It helps enterprises meet high-level enterprise goals, encourages the team to work together more efficiently, and responds to quick changes. The Salesforce BPM explores the overarching transfer of value in-between interactions, delivers enterprise-level work experience, and empowers SMBs to operate more efficiently:

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    Deep Functionality enables you to do the heavy lifting.
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    Scale business easily for smooth growth.
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    Low-code capabilities enable enterprises to tailor solutions to their needs.
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    Expert support helps you in dynamic implementation.


SAP BaaS


SAP BaaS solution empowers businesses to automate, integrate, and optimize business processes to innovate faster and be more responsive to changing demands. In addition, it manages transactions to satisfy reporting needs and multiple currencies to easily implement the financial transaction.
SAP implementation by Vast Edge allows customers to identify weaknesses in predefined SAP business processes and provides a fast and detailed solution to make it more efficient and effective. With SAP BPM, your employees can easily prioritize actions with better impact in challenging times.

Empower employees to take high-value actions and deliver the best results.

The benchmarking functionality brings visibility and transparency.

Anticipate and meet increasing business needs by automating, enhancing and adopting business process



Oracle BPM User Persona


Process Analyst: Responsible for creating the initial flow of a business process and documenting the steps. It also performs simulations to calculate and estimate ROI.

Process Developer: Responsible for implementing the process model created by analysts. It further integrates the business process with back-end apps.

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Business Administrator: Performs activities including the installation and setup of BPM environments and the overall management of the BPM Engines.

Process Owner: Responsible for controlling and managing deployed business processes and the overall supervision of the business.

Process Participant: It processes participants who use the business apps created with the Oracle BPM Suite.


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ABOUT VAST EDGE

For more than two decades, Vast Edge has served Fortune 500 enterprises across finance, manufacturing, telecom, and healthcare. Our expertise in AI driven migration, analytics, and security enables these organizations to scale with confidence while meeting the highest compliance standards.
We partner closely with CIOs, architects, and transformation teams to design hybrid environments that unify legacy systems with cloud-native AI services.

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