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CPQ stands for "Configure, Price, Quote." It refers to a software solution used by businesses to streamline and optimize the process of creating accurate and customized sales quotes for complex products and services. CPQ software helps sales teams and customers configure products, determine pricing, and generate quotes quickly and accurately, ultimately improving the efficiency and effectiveness of the sales process.
Vast Edge's CPQ solution aids sales teams and customers in efficiently configuring products, establishing pricing, and promptly generating precise quotes. This enhances the overall efficiency and effectiveness of the sales process.
What is CPQ(Configure, Price, Quote) ?
Configure, Price, Quote (CPQ) software includes a range of features to assist businesses in creating accurate and customized quotes for their products and services. Here are some common CPQ features:
- Product Configuration: Allows users to configure products or services by selecting from available options, components, and features. It ensures that the selected configurations are compatible and feasible.
- Pricing Engine: Helps determine the appropriate pricing for the configured products or services. It can incorporate various pricing strategies, discounts, and promotions.
- Quoting and Proposal Generation: Enables the creation of professional and customized quotes, proposals, and contracts. Users can include product details, pricing, terms, and conditions.
- Pricing Optimization:Utilizes algorithms and data analysis to optimize pricing strategies for profitability and competitiveness.
- Guided Selling: Offers guidance to sales representatives and customers during the configuration and quoting process, helping them choose the most suitable options based on customer needs.
- Integration: Integration: Integrates with CRM, ERP, and other systems to access customer information, product data, and other relevant data to ensure accuracy.
- Mobile Access: Offers mobile compatibility for sales teams in the field to configure products and generate quotes on the go.
- Real-Time Collaboration: Facilitates collaboration between sales teams, customers, and other stakeholders during the configuration and quoting process.
Why Vast Edge's CPQ
Security
Security plays a pivotal role in (CPQ) software, given its involvement with sensitive data. Vast Edge employs multiple methods, including role-based access control, multi-factor authentication (MFA), security integrations, keeping software updated with the latest security patches, adhering to regulatory compliance, and implementing data backup strategies.
Document Management
Our CPQ system offers a centralized document repository, allowing users to efficiently upload, manage, and arrange documents associated with the quotation process. Security is maintained through role-based access control, ensuring that sensitive documents are accessible only to authorized users. Additionally, it includes search and retrieval features for easy document access.
Reporting and Analytics
Our CPQ system incorporates analytical tools and functionalities designed to handle and analyze data gathered from diverse sources. This data encompasses information such as product configurations, pricing details, quotes, customer interactions, and user activities. Additionally, the system offers ready-made reports that provide valuable insights into frequently used metrics and key performance indicators (KPIs).
Integrated workflows
Vast Edge CPQ incorporates multiple workflows to streamline and automate the sales quotation process. It includes approval processes. If a quote or configuration requires manager approval, the workflow routes it to the appropriate individuals for review and authorization.
Cloud Hosting and Deployment
Vast Edge's CPQ is hosted on multiple cloud platforms, including GCP, Azure, Oracle, and AWS. Our deployment process incorporates automated pipelines, with the goal of enhancing and expediting the deployment.
Automation
Vast Edge's CPQ solution integrates capabilities such as automated approval workflows, pricing rules, and the automated creation of quotation documents.
Integrated CPQ and CRM
Vast Edge provides an integrated CRM and CPQ system, in addition to a standalone CRM, to enhance the sales process. When seamlessly combined, these systems empower organizations to deliver a more streamlined, personalized, and unified experience for both sales teams and customers. This harmonious use of CPQ and CRM contributes to an efficient sales process, precise quotes, and the cultivation of stronger customer relationships. Here's how they work together:
- Data Sharing: Data Sharing: Integration between CPQ and CRM systems allows for the seamless exchange of data. Customer information, such as contact details and purchase history, can be shared between the two systems. This ensures that sales teams have up-to-date customer information when generating quotes.
- Lead Management: CRM systems are typically used to manage leads and track customer interactions. When a lead shows interest in a product or service, the data can be transferred to the CPQ system for generating a quote or proposal.
- Quote-to-Order: After a quote is generated using CPQ, the data related to the quote, including pricing and product configuration, can be sent back to the CRM system. This allows sales teams to track the progress of quotes, orders, and customer negotiations in one centralized location.
- Customer History:Customer History: Sales representatives can access a customer's purchase history, preferences, and past interactions through the CRM system while creating quotes. This helps tailor quotes and proposals to the customer's needs and preferences.
- Automated Workflows: Integration enables automated workflows between CPQ and CRM. For example, when a quote is accepted by a customer, the CRM system can trigger processes related to order fulfillment, invoicing, and customer relationship management.
- Reporting and Analytics:Combining data from CPQ and CRM systems can provide insights into the effectiveness of the quoting process and its impact on customer relationships. This information can inform sales and marketing strategies.
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