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BRONZE
$29.00/Month
+ 3% of cloud spend /month
P3 & P4- Support Tickets
8 Business Hours- Response Time
Unlimited access to support
SILVER
$500/Month
+ 3% of cloud spend /month
P2, P3 & P4- Support Tickets
4 Business Hours- Response Time
Unlimited access to support
Multi-channel technical support
GOLD
$12500/Month
+4% of cloud spend /month
P1, P2, P3 & P4- Support Tickets
2 Business Hours- Response Time
Unlimited access to support
Multi-channel technical support
24/7 response for high & critical-impact issues