Oracle Managed Services | Cloud Management by Vast Edge

Vast Edge's Oracle Cloud Services empower enterprises to modernize, innovate, and transform their operations for today’s always-on, real-time, and digitally connected world. As a leader in IT consulting, Vast Edge leverages Oracle’s comprehensive and integrated public cloud solutions, offering a full spectrum of services across Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Vast Edge has developed deep expertise and specialized service offerings in each of these areas, enabling seamless cloud migrations and optimized cloud journeys for its clients.

Who it is for?

Vast Edge's Oracle Managed Services are ideally suited for enterprises aiming to maximize the efficiency and performance of their Oracle applications, whether they are utilizing Oracle E-Business Suite, Oracle Fusion Applications, or other Oracle technologies. Our managed services provide comprehensive support to enterprises seeking to:

Outsource Oracle Application Services

By leveraging our expertise, enterprises can transfer the management, maintenance, and optimization of their Oracle applications to a trusted partner. This enables businesses to focus on their core operations while ensuring their Oracle environments are well-maintained, secure, and up-to-date.

Consolidate Vendors for Streamlined Management

Many organizations face challenges with multiple vendors managing different aspects of their IT infrastructure. Vast Edge's managed services offer a centralized, single-point solution for Oracle applications, simplifying vendor management, reducing complexity, and enhancing service consistency across the board.

Enhance Quality and Optimize TCO

Vast Edge specializes in improving the quality and reliability of Oracle solutions and custom developments. Our managed services aim to enhance system performance and minimize downtime, leading to reduced operational costs. By optimizing application configurations, implementing best practices, and continuously monitoring performance, we help businesses lower their total cost of ownership (TCO) and achieve higher returns on their Oracle investments.

How We Help?

With Vast Edge's Oracle Managed Services, enterprises can experience seamless support, reduced costs, and strategic improvements across their Oracle ecosystem, empowering them to thrive in a dynamic digital landscape.

1. Support for Workloads on Oracle Cloud Infrastructure (OCI), Azure®, AWS, and IBM Cloud®

Vast Edge provides robust support for Oracle workloads across multiple leading cloud platforms, including OCI, Azure, AWS, and IBM Cloud. This flexibility allows businesses to leverage a multi-cloud strategy, balancing performance, cost, and scalability across different environments. Our team of cloud experts ensures that workloads are optimized, managed effectively, and compliant with best practices on any cloud, providing clients with a seamless, efficient, and unified experience across their chosen platforms.

2. Support for High Availability, Real Application Clusters (RAC), and Exadata (All Configurations)

To meet the demands of mission-critical applications, Vast Edge offer support for high availability configurations, including Oracle Real Application Clusters (RAC) and all Oracle Exadata configurations. This ensures that applications are continuously available, load-balanced, and resilient to potential hardware or software failures. By leveraging these configurations, Vast Edge minimizes downtime, enhances reliability, and ensures business continuity, providing clients with peace of mind and optimized performance for their most essential systems.

3. Disaster Recovery Services

Vast Edge offers comprehensive disaster recovery (DR) services to protect enterprises from unexpected outages, data loss, or major disruptions. Our DR services include planning, failover testing, and real-time replication, ensuring data is safeguarded and applications can be quickly restored. In the event of a disaster, Vast Edge ensures a rapid response and recovery, minimizing data loss and downtime, and helping enterprises maintain business continuity.

4. Cybersecurity Protection

Security is a top priority, and Vast Edge provides multi-layered cybersecurity protection for Oracle applications and data. We offer services such as threat detection, intrusion prevention, vulnerability assessments, and regular patching to mitigate risks. Our proactive approach to cybersecurity ensures that clients' data and applications remain secure, compliant with industry standards, and protected against evolving threats.

5. Backup and Restoration Services

Vast Edge provides reliable backup and restoration services, allowing clients to securely back up data and restore it quickly in the event of data loss or corruption. Our services include automated, regular backups and streamlined restoration processes, ensuring that essential data is always recoverable and that the impact of any data disruption is minimized, helping enterprises maintain critical business functions.

6. Performance SLAs to Guarantee Availability

Vast Edge is committed to delivering high-performance services, with Service Level Agreements (SLAs) that guarantee availability and reliability. Our SLAs are designed to ensure that systems operate at peak efficiency, with clear benchmarks for uptime, response times, and service delivery. This commitment to performance gives clients confidence that their Oracle environments are consistently available and meet their business needs.

7. Integrated Monitoring, Alerting, and Ticketing

Our managed services include integrated monitoring, alerting, and ticketing to provide real-time visibility into system performance and potential issues. Vast Edge's monitoring tools continuously track key metrics, while automated alerts ensure that any anomalies are quickly addressed. With a streamlined ticketing system, issues are efficiently prioritized and resolved, providing clients with a reliable and transparent support process.

8. 24/7 Global Helpdesk Support

Vast Edge offers 24/7 helpdesk support with global coverage, ensuring clients receive assistance whenever they need it, regardless of time zone. Our dedicated support team is available around the clock to address inquiries, troubleshoot issues, and provide guidance. This continuous support helps enterprises maintain optimal performance and quickly resolve any technical challenges they may encounter.

9. Dedicated Account Management and Oversight

Each client receives personalized service through a dedicated account manager who provides oversight, guidance, and strategic insights tailored to their needs. Our account managers work closely with clients to understand their business goals, coordinate resources, and ensure that managed services align with their objectives. This personalized approach enables us to deliver solutions that truly support clients' long-term success.