Advanced analytics and insights play a vital role in business growth. With statistics-based and informed decision-making, you can enhance your business' performance while reducing time consumption and financial expenditures. With the integration of Oracle Analytics Cloud with Apex, you can access all the power and capabilities of Cloud-native analytics in a single and unified mobile or web app.

Vast Edge is a "global gold partner" of Oracle and has been listed in Forbes as one of the most successful managed service providers (MSP) assisting businesses in smooth cloud migration. Vast Edge has a team of 100+ Oracle-certified experts and has deployed 1000+ projects based on cloud technology. In addition to Oracle Cloud, Vast Edge aids in AWS, Azure and GCP migration.

Augmented Layer Of Access
OAC integration by Vast Edge is powerful yet invisible i.e. easy to access and boosts your system's functioning exponentially.
Application Specific Drivers
Our cloud experts have developed a set of pluggable app modules and pre-owned customizable SDKs to enhance the app's performance and deploy them in no time.
Smart Analytics
Our analytics solutions generate narratives and actions automatically to help you in the decision-making process with insightful data.
Integrated Experience
Vast Edge ensures that your architecture is designed as per your requirements so that your system, data, and human resources can work in sync.
ML & AI
Leveraging Oracle Analytics, our system integrators help you in uncovering what drives the results, add transparency to findings, and analyze key segments of customer behavior.
Unified Environment
Our custom-deployed solutions are aimed at creating a single access point for data prep, visualization, and dashboards while delivering intelligent, timeliness, and context-based insights.
Mobile Analytics
Our OAC and Apex integration offers contextual and proactive analytics on your mobile devices as well. We ensure that you remain updated with all the metrics like usage patterns, location, preferences, and connections with your colleagues.
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Your Vision, Our Expertise

Elevating Your Software Product Engineering Journey with Vast Edge

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That's it. Now when you log into the Apex application. It redirects you to the IDCS login page. Put in your IDCS credentials and you will be able to see the OAC dashboard in Apex.

Oracle APEX Apps
Do you want to make your database real-time? Are you thinking of integrating Google Firebase into your Oracle APEX-based applications? If yes! let Vast Edge assist you in achieving it. Oracle APEX is a web app development tool for Oracle databases that uses a low code platform with graphical user interfaces instead of traditional computer programming.

Vast Edge is a "Global Gold Partner" of Oracle and has been mentioned in Forbes as one of the most sought-after cloud MSPs. Vast Edge has a team of 100+ Oracle-certified specialists who have revolutionized the way cloud-native apps are developed. Leveraging the programmability of APEX, Vast Edge adds business logic to your system's events including features like button clicks, recursive record updates, and Visualforce pages.

Oracle APEX Apps deployment by Vast Edge:

1 Simple Layout
Vast Edge provides a rich, browser-based, intuitive interface for your apps to enhance the ease of access of apps and smooth running of it. Vast Edge uses the Application Builder functionality of APEX to design the powerful components of apps adding a high level of integration with limited coding.

2 Proven Expertise
Vast Edge has experience of more than 2 decades when it comes to configuring web and mobile apps. Vast Edge has deployed a wide range of apps starting from as simple as a basic calculator to mission-critical apps for the US Department of Defense. The hybrid architecture encapsulating pluggable modules and pre-build SDKs designed by Vast Edge reduces the overall deployment time of your apps.

3 Secure Architecture
We understand that your data is critical. Vast Edge uses a multi-factor authentication protocol while designing your apps using Oracle APEX to integrate highly secure out-of-the-box solutions. Vast Edge uses adaptive security features to tackle highly resourceful hackers and secure your scare databases.

4 Portable Systems
Vast Edge uses a cloud-based architecture for running and developing your apps so that you can access the backend of your apps from anywhere. Our experts allow enterprises to deploy their apps across applications and environments with ease.

5 Some of the other features provided in Oracle APEX are:
~ JSF 2 support
~Complete Javascript API
~Easy drag-and-drop architecture
~The extended data visualization component
~150+ AJAX-enabled components

Vast Edge's expertise for Oracle APEX Firebase integration
Firebase is a Backend-as-a-Service (BaaS) that provides a real-time database management service. It entrusts developers with an API to sync the client's data with a cloud database. Firebase is well-equipped to cope with critical errors for iOS and Android apps. On top of that, it allows push notifications and email alerts to all the connected devices in case any problem is detected.

1. Specified Notifications: Firebase allows enterprises to send a notification. Vast Edge leverages the notification console GUI to allow any system to send targeted user notifications.
2. Dynamic Segmentation: Leveraging the manageability of Firebase, Vast Edge will ease out your user base management by segregating the audience on parameters like device information, custom events, and user characteristics.
3. AdMob: Vast Edge integrates advertising facility into your web or mobile apps through Firebase so that you can generate profits from it. Our experts also let you design marketing campaigns and advertising strategies using Google Analytics
4. Real-time Database: Our cloud experts harness the cloud-based database of Firebase to synchronize and JSON your data to all connected devices. We manage the backend component of Android, iOS, or Web app to provide real-time updates to users without creating a database or an API.
5. Hybrid Authentication: Vast Edge offers dynamic UI Libraries and SDKs using Firebase for authenticating users across application through email id, password, or username. This feature adds multi-level security for accessing and saving user data in the cloud.
6. Secured and Flexible Storage: Leveraging the flexibility of Firebase, Vast Edge specialists' will scale up the limitation of reporting and will allow access to as many as 500 different events simultaneously while creating an app for storing and serving files of users.
7. Google App Indexing: Google indexing is a pivotal aspect for any business to ensure brand visibility and higher sales. Vast Edge harnesses the App Indexing feature of Firebase to feature your app in the Google search results.
8. Industry-Grade Hosting: Our APEX-Firebase integration allows fast, secure, static, and industry-grade hosting capabilities for developers and entrusts them with an efficient tool to deploy web apps and static Content Delivery Network (CDN).


Apex Web Service for Firebase Messaging
Although Oracle offers enterprise-grade chatbots that can easily be integrated into APEX, you can also call APEX rest services to integrate with Google Firebase. Here's an example code that you can text in your PL/SQL code on insert or update triggers to send push notifications to your support team's mobile devices and meet your SLAs.

APEX_web_service.g_request_headers(1).name := 'Content-Type';
APEX_web_service.g_request_headers(1).value := 'application/json';
APEX_web_service.g_request_headers(2).name := 'authorization';
APEX_web_service.g_request_headers(2).value := 'key=your key goes here';
l_clob := APEX_web_service.make_rest_request(
p_url => 'https://fcm.googleapis.com/fcm/send',
p_http_method => 'POST',
p_parm_name => APEX_util.string_to_table('notification:to:data'),
p_parm_value => APEX_util.string_to_table('{"title": "Patriots vs Rams","text": "5 to 1"}:"your key":{"message":"New Ticket has been assigned to you"}')



Chatbots for customer engagement and well-rounded enterprises' client handling are becoming more and more prominent. Chatbots provide quick query resolution and help businesses strengthen their customer intervention. Vast Edge specializes in integrating email and chat with Oracle APEX running on Autonomous Transaction Processing (ATP) that enables enterprises to create powerful and complete applications. Here is the mechanism for chatbot integration:

1. By calling REST API and setting up a channel to interact with Oracle Digital Assistant, chatbot functionality can be easily added to your APEX application.
2. A sample code is given below that you need to add to your PL/SQL code on insert or update triggers to send push notifications to the team's mobile devices.
3. Enable a web channel to use your Oracle Cloud Digital Assistant in your APEX application to unlock its full potential.

Here is a sample code for integration:
apex_web_service.g_request_headers(1).name := 'Content-Type';
apex_web_service.g_request_headers(1).value := 'application/json';
apex_web_service.g_request_headers(2).name := 'authorization';
apex_web_service.g_request_headers(2).value := 'key=your key goes here';
l_clob := apex_web_service.make_rest_request(
p_url => 'https://your-digital-assistant-web-channel-goes -here',
p_http_method => 'POST',
p_parm_name => apex_util.string_to_table('notification:to:data'),
p_parm_value => apex_util.string_to_table('{"title": "Patriots vs Rams","text": "5 to 1"}:"your key":{"message":"New Ticket has been assigned to you"}')


Why choose Vast Edge for APEX Chatbot integration?
1. 24/7 Customer Service: Vast Edge's chatbot integration aid you in maintaining a support team that can handle customers' queries out of business hour. By immediately addressing the query, Vast Edge helps you in upholding customer satisfaction, reduce anxiety, and score an extra mark in customer engagement.

2. Reduced Operational Cost: Vast Edge reduces your operational costs by reducing staffing needs for the first level of support. We understand that a full-time support team is a financial burden for any SME, so our chatbot integration upholds cost-cutting. Vast Edge's deployed chatbots further ease your tedious and repetitive tasks.

3. Instant Response: Our apex experts enable the dynamic handling of clients in chatbot services to manage thousands of customer queries at once. Vast Edge also deploys multiple language packages in the chatbot to understand customer intent across geographical borders adding versatility and agility.

4. Reduced IVR Frustrations: In general, customers hate the response time while using Interactive Voice Response (IVR) systems over phone calls. Since the conversation is voice-based, there is no written record of it. Besides, IVR systems are too structured to inculcate problem-specific requests. Vast Edge integrated APEX-based chatbots replace these outdated systems reducing time and cost associated with transferring a customer between different departments.

5 .Less Customer Stress: Text-based conversation can help the various levels of the support team in easily understanding and tackling the query without the need for multiple customer interaction. Our APEX experts ensure timely response and fast-paced resolution to lessen the negative emotional response of customers. Our chatbot solution streamlines the entire customer engagement process and keeps them happy and satisfied.

6. Better Self Service: Our APEX based chatbot solution help business in routing customers in the right hands. With improved ML technology in a chatbot, Vast Edge directs customers to answers that they need and decrease the number of support tickets raised.

7. Language Support: Vast Edge provides the first point of contact for customers by integrating chatbots that can fill in for agents whenever required and can provide an instant response relevant to the customer's query. Our chatbots also come handy for customer follow up so that they feel well cared for.

8. Consistency & Accuracy: Humans are prone to error when it comes to repetitive tasks. Vast Edge deployed messaging service ensures top-notch performance and serviceability with no breaks regardless of the time of the day or number of times an event occurs.

9. Real-Time Query Resolution: At times, the TAT of any query resolution can be the difference between retaining or losing a customer. Vast Edge's deployed chatbot service traverses a rich database backed by AI and provides answers to any issue in no time. Our chatbot integration solution cuts workload and allows your support team to focus on the more critical steps.

10. Data Gathering Opportunity: Chatbots deployed by Vast Edge keep track of all the details of the conversation and analyze it for improved services and better meet customer expectations. Our Apex developers integrate AI and ML in chatbots to provide consistent responses to improve service strategies.



ABOUT VAST EDGE

Vast Edge has been empowering businesses since 2004 with tailored cloud solutions that go beyond regular IT management. As a Cloud Solution Provider (CSP), we specialize in delivering fully managed services that combine implementation, integration, and ongoing support - positioning us as your trusted IT partner, not just a vendor.
Our Offerings:
- Azure, GCP, AWS, OCI Cloud Services: Security, DevOps, Data Analytics, Warehousing, AI/ML, and Seamless Integrations
- ERP Migration & Implementation: Expertise across Dynamics, SAP, Sage, Oracle EBS, JDE, & NetSuite
We deliver complete solutions. Our CSP model is built around value-added services, ensuring customers receive expert implementation, optimization, and support alongside their Cloud investments.
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