Upwork, a global freelancing platform, was looking out for a cloud-managed service provider (MSP) to aid them in managing financial data. Based in Santa Clara and San Francisco, Upwork provides a common ground for businesses and individuals to connect with freelancers to conduct their business. Notably, Upwork hosts a vast network of 12M registered freelancers and 5M registered businesses. With an annual 3M+ job postings, worth US$1 billion, Upwork is the largest freelancing platform globally.
Data protection in India
Supporting organizations navigating modern data protection, recovery, and governance requirements.
Secure data protection
Protect critical business data through secure backup and recovery capabilities.
Encryption and access controls
Safeguard information with encryption, authentication, and controlled access.
Governance and audit visibility
Visibility into backup status, retention policies, and recovery activity.
Recovery readiness
Build confidence in your ability to restore business-critical data when needed.
Storage and data residency options
Flexible deployment aligns backup strategy with regional and contractual needs.
Business continuity support
Strengthen operational resilience with backup, disaster recovery, and planning.
Trust and compliance considerations
- Supports organizations strengthening data protection and recovery practices.
- Flexible deployment can help address data residency and storage preferences.
- Improves governance, retention management, and recovery readiness.
- Relevant for evaluating operational controls under India's DPDP Act, 2023.
Why this matters
Ransomware protection
Human error recovery
Accidental data loss
SaaS application risks
Retention and governance
Operational resilience
Data Protection & UK GDPR Support
Supporting organizations navigating modern data protection, recovery, governance, and operational resilience requirements.
Secure Data Protection
Protect critical business data through secure backup and recovery capabilities.
Encryption & Access Controls
Help safeguard information with encryption, authentication, and controlled access mechanisms.
Governance & Audit Visibility
Gain visibility into backup status, retention policies, recovery activities, and audit records.
Recovery Readiness
Improve confidence in your ability to restore business-critical data when needed.
Storage & Data Residency Options
Flexible deployment and storage options can help organizations align backup strategies with internal data residency, customer, contractual, or regional requirements.
Business Continuity Support
Strengthen operational resilience through backup, disaster recovery, and recovery planning capabilities.
Trust & Compliance Considerations
- Supports organizations strengthening data protection and recovery practices.
- Helps improve governance, retention management, and recovery readiness.
- Flexible deployment options can help address data residency and storage location preferences.
- Supports organizations implementing operational controls relevant to UK GDPR and the UK Data Protection Act 2018.
- Helps maintain recoverable copies of business-critical data to support resilience and continuity objectives.
Why This Matters
UK GDPR Data Protection Objectives
Ransomware Protection
Human Error Recovery
Accidental Data Loss
SaaS Application Risks
Retention & Governance
Operational Resilience
Upwork NetSuite ERP Backup & EBS Migration Case Study
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Introduction
Problem Statement
Upwork deals with a large number of clients and freelancers, and handling this past and present data was a critical challenge for them. The main objective was to optimize the various aspects of the company such as operations, strategy, performance, scalability and finance. Vast Edge helped Upwork to migrate their financial data from NetSuite to OCI to meet the business demands.
Our Approach
Vast Edge followed a 4-step approach for migrating NetSuite workloads to OCI for leveraging cloud's computability, networking, connectivity, and governance.
Our Solution
Autonomous- Vast edge deployed self-driving database with automated management delivering 24x7 availability, performance, and security with significant cost reduction. Vast Edge also enhanced security by leveraging OAD's automated data encryption, backup, tuning, and patching.
Availability, Scalability and Expandability- We enhanced the uptime of databases and deployed additional capacity to cope-up with a faster-growing customer base of Upwork.
Security-Vast Edge ensured customer data protection by increasing automation and providing dynamic control for tackling risk against growing security threats.
Intelligence-Vast Edge allowed Upwork to innovate faster by supporting cloud-native technology, customized AI-based Applications, integrated security with Machine Learning, and smart analytics.
Service & Support- Vast Edge enabled scheduled upgrades for databases. Also, we eliminated the hectic task of upgrading software manually.
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