Upwork NetSuite ERP Backup & EBS Migration Case Study

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Introduction

Upwork, a global freelancing platform, was looking out for a cloud-managed service provider (MSP) to aid them in managing financial data. Based in Santa Clara and San Francisco, Upwork provides a common ground for businesses and individuals to connect with freelancers to conduct their business. Notably, Upwork hosts a vast network of 12M registered freelancers and 5M registered businesses. With an annual 3M+ job postings, worth US$1 billion, Upwork is the largest freelancing platform globally.

Problem Statement

Upwork deals with a large number of clients and freelancers, and handling this past and present data was a critical challenge for them. The main objective was to optimize the various aspects of the company such as operations, strategy, performance, scalability and finance. Vast Edge helped Upwork to migrate their financial data from NetSuite to OCI to meet the business demands.

Our Approach

Vast Edge followed a 4-step approach for migrating NetSuite workloads to OCI for leveraging cloud's computability, networking, connectivity, and governance.

Our Solution

Autonomous- Vast edge deployed self-driving database with automated management delivering 24x7 availability, performance, and security with significant cost reduction. Vast Edge also enhanced security by leveraging OAD's automated data encryption, backup, tuning, and patching.

Availability, Scalability and Expandability- We enhanced the uptime of databases and deployed additional capacity to cope-up with a faster-growing customer base of Upwork.

Security-Vast Edge ensured customer data protection by increasing automation and providing dynamic control for tackling risk against growing security threats.

Intelligence-Vast Edge allowed Upwork to innovate faster by supporting cloud-native technology, customized AI-based Applications, integrated security with Machine Learning, and smart analytics.

Service & Support- Vast Edge enabled scheduled upgrades for databases. Also, we eliminated the hectic task of upgrading software manually.

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