MSP Service Offerings

Vast Edge provides managed cloud services including assessment, adoption, support, security, migration, integration, analytics and implementation services. The managed service tiers provided by Vast Edge are basic, professional, professional plus and enterprise. The basic tier includes 24x7 monitoring of services where customers can create tickets and call for support to maintain business continuity on infrastructure and platform services.

Vast Edge also provides AI tools that let customers handle self-service managed services. These tools guide provisioning, monitoring, and scaling so that teams can solve routine issues faster without waiting for support tickets.

image

Managed Cloud Assessment Services

Vast Edge provides tangible insights that can be used to determine the significant role of cloud computing in your strategic business and IT plans. The assessment phase includes cost calculations and analysis of which cloud solutions will deliver the greatest financial and operational benefits. Click here to get more information on cloud assessment.

image

MSP Support Tiers

BASIC
1. 24 x 7 Monitoring
2. Help Desk - email, phone
3. Troubleshooting
4. Restart services
5. Create instance
6. Backup instance

PROFESSIONAL
1. Basic Tier +
2. Database backup & Maintenance
3. Mobile Support
4. Performance Monitoring
5. Security Monitoring
PROFESSIONAL PLUS
1. Professional +
2. Trainings
3. Online sessions to jointly solve issues
4. Architecture & Tech design
ENTERPRISE
1. Professional Plus +
2. Ad Hoc professional services
3. On Demand web meetings
4. AI-powered self-service modules to automate routine management and reduce dependency on manual support.

Managed Cloud Adoption Services

Vast Edge provides an extensive and highly professional managed cloud adoption services. This service includes cloud on-boarding and training, initial account provisioning and setup, and education on optimal cloud architecture. The basic cloud adoption training is included when you buy cloud services from Vast Edge. More advanced and in-depth adoption training can be purchased at an additional cost.

image

Cloud Migration Services

The cloud migration services by Vast Edge includes migration planning and checklist sign-off, networking configuration, sso/access policies/firewall setup, application and data backup, lift and shift using images or raw migration.

image

ABOUT VAST EDGE

For more than two decades, Vast Edge has served Fortune 500 enterprises across finance, manufacturing, telecom, and healthcare. Our expertise in AI driven migration, analytics, and security enables these organizations to scale with confidence while meeting the highest compliance standards.
We partner closely with CIOs, architects, and transformation teams to design hybrid environments that unify legacy systems with cloud-native AI services.

QUICK LINKS

TECHNOLOGY PARTNERS

CONTACT US

Copyrights © December 9 , 2025 All Rights Reserved by Vast Edge Inc.